FAQ


Got questions about Give for Good Louisville? We've got the answers. Check out our list of frequently asked questions below.

For immediate assistance, please use the chat bubble located in the right-hand corner of your screen. All other inquiries can be sent to info@giveforgoodlouisville.org.

What is Give for Good Louisville?

Hosted by the Community Foundation of Louisville, Give for Good Louisville is the biggest day of online giving in Kentuckiana, raising $42.5 million since its creation in 2014. On September 15th, community members across an 8-county region will come together to support hundreds of local organizations by making a gift online at GiveForGoodLouisville.org.


What is GiveForGoodLouisville.org?

GiveForGoodLouisville.org is an easy-to-use online platform that allows users to search and discover local giving opportunities aligned with their passions, empowering them to take an active role in shaping the future of our community.

Anyone can make a donation, set up monthly donations, find volunteer opportunities, or fundraise for 500+ local organizations. The site is the leading resource for companies, newcomers, longtime residents, and families when they are looking to connect to causes that are important to them and give back where they live. 

The site is activated on September 15, 2022, with dollar-for-dollar matches and prize incentives that amplify your gifts. 

GiveForGoodLouisville.org and Give for Good Louisville are programs of the Community Foundation of Louisville, a Louisville-based nonprofit.


What is the Community Foundation of Louisville?

As a leader in social impact and innovation, the Community Foundation of Louisville brings together individual donors, nonprofit organizations, businesses and civic partners to transform our community through charitable giving.

Founded in 1984, the Community Foundation is one of the largest charitable foundations in Kentucky with over $800 million in assets and more than 2,300 charitable funds created by donors. In 2021, these funds made over 11,400 grants totaling more than $64 million, approximately 78% of which stayed in Kentucky and Southern Indiana to support local nonprofits. 

Learn more about our organization here.


When is Give for Good Louisville?

Give for Good Louisville is on Thursday, September 15, 2022, from 12:00 AM - 11:59 PM. Add the giving day directly to your calendar via this Eventbrite link


How does the giving day work?

Donors visit GiveForGoodLouisville.org and use the search function at the top of the main webpage to either browse for organizations of their interest or find a specific organization to make a gift. Donors can also connect to the site with a direct link sent to them by participating organizations via email or shared on social media. Donors looking to donate to a new organization or unsure who to select can also search by the causes they love most.

Donors will be able to make gifts online beginning Monday, September 12, 2022, through Friday, September 16, at 5 PM ET. 


How can I share the news about Give for Good Louisville?

Follow the Community Foundation of Louisville (@cflouisville) on Facebook, Twitter, Instagram, LinkedIn, and YouTube to stay updated with the latest news and share our posts with your online community.

Participate in our social media campaign by sharing how you give back during the giving day and posting a photo or video with #GiveForGoodLou to inspire your friends to join in our community’s biggest day of local giving. Tag us @cflouisville and your post could be shared on our accounts! 

Subscribe to our email list to receive updates and important announcements about Give for Good Louisville.


Does the Community Foundation of Louisville endorse each participating organization's mission and programs?

The Community Foundation of Louisville does verify the charitable status of every organization that participates in Give for Good Louisville but does not screen or select organizations on the basis of their charitable purposes or their missions. Eligibility is based on providing services in our area and an organization's current status as a recognized Section 501(c)3 tax-exempt public charity. Therefore, approval of an organization's participation does not constitute an endorsement of the organization or its mission by the Community Foundation of Louisville or any of our partners. 

Each organization’s page provides the organization's mission, not detailed information on all of its programs. For additional research, each organization's page also includes a link to its website to provide you with more detailed information on the organization's mission and use of its funds. 

When can organizations register?

Organizations may register to participate in Give for Good Louisville from June 1 to June 30, 2022. 

Please note: From July 1 to August 1, 2022, organizations will be able to apply during a late registration period, but the registration fee will be doubled and is nonrefundable.


Who can register?

Only IRS-approved 501(c)(3) public charities located in Jefferson, Oldham, Shelby, Spencer, and Bullitt Counties in Kentucky and Clark, Floyd, and Harrison Counties in Indiana may participate. If your organization is headquartered in another county, but a significant amount of your work takes place in the eight-county area, you are eligible to participate; however, you will be asked to provide additional documentation. Schools and churches with proper IRS documentation or a federal tax identification number/Employer Identification Number are eligible to participate. Programs or projects with a fiscal sponsor may participate but must register as a program of their 501(c)(3) fiscal sponsor, provide the sponsor’s EIN, and provide proof of the relationship.

All 509(a)(3) supporting organizations must state their designation (type I, II, or III) upon registration - you may be required to provide additional documentation to participate. Please note: private non-operating foundations may not participate in Give for Good Louisville. 

Organizations must also be registered with the Kentucky Attorney General's office, regardless of whether you are based in Kentucky or Indiana. This registration must be completed annually and is different from the Secretary of State registration. You will be required to attest that your organization complies with the Attorney General by checking a box. If it is discovered that you are not in compliance, you will be removed from the Giving Day and forfeit your participation fee and funds.

To learn more about your registration status with the Kentucky Attorney General's office, please visit Give Gab’s resources page or the Kentucky Attorney General's website. Please contact the Kentucky Attorney General’s office with any questions.

Organizations must register no later than August 1, 2022. 


How do I register my organization to participate?

Search for your organization by name or EIN here. If you do not see your organization listed, you will select the “Add My Organization” button to begin following the steps to create an account and profile for your organization. For more help registering your nonprofit, please contact info@giveforgoodlouisville.org.


Is there a fee for organizations to participate?

Yes. Registration fees are nonrefundable and paid annually. Unlike other giving days that charge organizations a flat rate no matter their annual budgets, Give for Good Louisville determines registration fees based on their size or the "Total Revenue" box on an organization’s 990. 

Tier 1 (< $49,000): $50 / $100 late registration fee

Tier 2 ($50,000 - $250,000): $70 / $140 late registration fee

Tier 3 ($251,000 - $1,500,000): $150 / $300 late registration fee

Tier 4 (> $1,500,000): $300 / $600 late registration fee

Read more about what these fees cover in the “Why is there a fee to participate?” FAQ below: please reach out to info@giveforgoodlouisville.org for any questions or concerns.


How do I pay the registration fee?

All organizations wishing to participate must pay the fee with a credit card during the registration. Unfortunately, we cannot accept any other form of payment.


Why is there a fee to participate?

Registration fees support the operational costs of Give for Good Louisville and expand our ability to provide additional resources to the community.


Compared to other online giving days, Give for Good Louisville’s registration fees are more affordable and equitable. Specifically, our registration fees are on a sliding scale and based upon an organization’s annual revenue, while most other giving days charge a flat rate regardless of the organization’s size. 


Plus, the cost to fundraise on the giving day is significantly less than other types of fundraisers. (i.e., galas, golf tournaments, luncheons, etc.). For example, during Give for Good Louisville 2021, the average net profit was OVER 99% because most donors covered the fees (86.6% in 2021). This means it costs approximately .65 cents for every $100 raised during Give for Good Louisville in 2021. This is less than it would cost you to run the same donation through your credit card processor (The average credit card processing fee is between 2% and 3%.).


Also, many of the valuable benefits for participating organizations are made possible because of the money raised through registration fees. Some of these benefits include:
  • Live, on-demand tech support leading up to and during the giving day.
  • Multiple virtual and in-person trainings for both staff and board members.
  • Increased visibility to the event (and your organization) through PR and advertising.
  • Increased exposure to Foundation fundholders (who collectively donate millions in offline funds each year).
  • Plug-and-play marketing materials to help organizations communicate their Give for Good Louisville fundraising campaigns.
  • A secure and reliable fundraising platform.
  • An exciting giving experience for both organizations and donors with fun and creative prizes provided each year by our generous giving day partners.

What happens if I select the wrong tier category for my organization?

Organizations must select the correct tier to pay the registration fee and note that the cost is nonrefundable. If you choose a tiered category that is less than your organization’s current revenue, you will be contacted by the Community Foundation of Louisville and charged the appropriate fee. Organizations must also make sure they are qualified to participate.


How do the cause categories work?

Each organization may select one primary cause category in the registration form and two secondary cause categories that best define their mission on their administrative dashboard. Organizations’ primary cause category selection will be referenced when connecting organizations to local media, companies, or individuals looking to support a specific cause. If it is found that an organization has misrepresented their primary cause, they will be contacted by the Community Foundation of Louisville and a new primary cause will be selected that accurately reflects the organization’s mission and services.


How do I determine which cause category is my organization’s primary cause?

Only you can determine which cause category best represents your organization’s mission and purpose. If unsure which cause category to select, check out the cause category definitions here.

Why should my organization participate in Give for Good Louisville?
  • Raise awareness and expand your online presence: Give for Good Louisville is an excellent opportunity to reach new audiences and amplify your organization’s mission using the hashtag #GiveForGoodLou on social media. Also, the Community Foundation team coordinates all campaign coverage, promotion, and interviews with organizations in partnership with our contracted PR firm, Fleur-de-lis Communications.
  • Engage existing donors and reach new ones: Give for Good Louisville prompts donors to give every September, with many returning to donate each year (78% of donors returned in 2021). The likelihood of receiving a gift from a new donor is also very high, as 93% of organizations in 2021 received gifts online from a new donor. Also, the Foundation's fundraising strategies, such as peer-to-peer fundraising, matches and challenges, and the prize pool, create an exciting atmosphere to give generously during the giving day.
  • Enhance every dollar donated with hundreds of thousands of bonus funds: Thanks to our Give for Good Louisville partners, organizations can access additional funding through a robust prize pool.
  • Learn and deploy new fundraising and marketing strategies: Free in-person and virtual trainings will be available for organizations’ staff and board members with special thanks to this year’s Training Partner, 20/Twenty Consulting Pros.
  • Support your immediate operating needs: You’ll receive your online donations directly into your organization’s bank account within five business days from the giving day, with offline gifts and prizes distributed by the end of October.
  • Engage your staff, board and supporters in new ways: Setting up a match, becoming a peer-to-peer fundraiser, or utilizing the graphics and templates in the Resource Toolkit are just a few ways your supporters can get involved.
  • Plug into a community of doers & givers: Gain exposure to the Community Foundation of Louisville fundholders as they raise millions for the causes they love and discover new organizations to support.
  • No human contact required: Recent global events have drawn attention to the potential downside of gathering a large group of people to one location. Online fundraising enables individuals to maintain the appropriate “social distance” while still being able to engage with the giving day.
  • Saved time: Planning an in-person fundraising event is time-consuming and requires attention to numerous details. Setting up a giving day profile will eliminate many steps in the process, allowing you to make more efficient use of your time.
  • Cost-effective operation: Unless an organization decides to host an event during the giving day, they won’t have to rent a hall, provide fancy, expensive dinners, or splurge for entertainment. All that’s needed is a little creativity and the technological support from GiveGab to have a successful Give for Good Louisville campaign.
  • Increased attendance: In many cases, only individuals within a particular city or geographic area can attend an in-person fundraising event. Thanks to the global reach of the internet, organizations can invite anyone in the world to participate, enabling them to receive more donations.
  • Recurring donations: Many organizations rely on recurring donations to meet their ongoing fundraising objectives and lock in revenue. Give for Good Louisville offers the perfect opportunity to encourage donors to arrange monthly donations via credit or debit cards or other convenient, secure payment methods upon checkout.
  • Easy analysis: GiveGab’s fundraising platform gives you year-round access to an abundance of valuable data and statistics. You’ll achieve more insight into the results of your fundraising efforts and be able to identify opportunities for enhancing future giving days.

Is Give for Good Louisville right for my organization?

The data shows that Give for Good Louisville is an effective way for organizations to gain new donors, raise money, and increase exposure to a broad audience (click here to learn more). However, only your organization can determine if this online giving event is right for you. Like any fundraising event, it will take dedicated staff time to make the most of Give for Good Louisville; the dollars do not raise themselves! To make the most of Give for Good Louisville, you need to make sure your organization has someone who can dedicate their time to this effort, donors and staff who are comfortable working in an online environment, and that timing does not conflict with other organization initiatives.


Can more than one person claim administrative access on our organization's page?

Yes; however, they must be approved by an existing administrator. All administrators will need to create profiles on GiveGab.

All organization contacts responsible for actions related to the giving day must be added as administrators so critical deadlines aren’t missed.

Learn how to update who has administrative access on your organization’s giving day profile here.


How does my organization transfer our profile information from last year?

Once your organization completes the registration form for Give for Good Louisville 2022, you’ll be directed to GiveGab to create your profile. Before accessing your dashboard, you’ll be asked whether you’d like to copy your profile over from last year. Click the “Copy My Profile” button to do so. You should review and edit your profile once it’s been carried over so it’s up-to-date for 2022. You can easily opt out and start from scratch if you do not wish to copy your profile. For help copying your profile from last year, check out our support article here.


Where can I receive updates about Give for Good Louisville?

As Give for Good Louisville is an online event, we encourage organizations to frequently visit the resources available on www.GiveForGoodLouisville.org. Additionally, we will communicate via email, so be sure that the preferred email address is listed on the registration form. If you would like to add/remove a staff member from the email list, please send your request to info@giveforgoodlouisville.org

We will also publicize exciting announcements via our social networks. Follow @cflouisville on Facebook, Twitter, and Instagram to stay connected.

Lastly, we invite giving day leaders to join the Give for Good Louisville Group on Facebook via the Community Foundation of Louisville’s Facebook page (under the “groups” tab) to stay up-to-date with information about the day and share tips with each other.


When can an organization receive donations?

Organizations must have their giving day profiles set up and bank account information verified by GiveGab by August 12, 2022. Learn what you need to be verified to receive donations by viewing this helpful support article.


Once verified to receive donations, organizations may begin receiving gifts online during the early giving period from September 12 to September 14, 2022; On the giving day, September 15, 2022 from 12:00 AM to 11:59 PM; And during the late giving period on September 16, 2022 until 5:00 PM. 


Why are there early and late giving periods?

While promotion of the event is centered solely on the giving day, the early and late giving periods give donors a second chance to donate when they otherwise would not have been able to or simply forgot. 


Which prizes count during early and late giving?

The Gift Challenge (formerly known as the Bonus Pool), Grand Prizes, and offline gifts by the Community Foundation of Louisville fundholders count during the early giving period (September 12-15) but are not eligible for Golden Tickets, Power Prizes, or time-based strategic prizes. No gifts made during the late giving period (until 5 PM on September 16, 2022) count towards the prize incentives. View more details about the prize incentives under the “Prizes” section in the Terms of Service and Agreement.


Should my organization promote the early and late giving periods?

The Community Foundation of Louisville strongly encourages participating organizations to keep their communications simple and focus the majority of their fundraising efforts on the giving day on September 15, 2022, from 12:00 AM to 11:59 PM. 


How can our organization be most successful with Give for Good Louisville?

Check out our Resource Toolkit and participate in our Trainings and Webinars to make the most of your organization’s giving day experience - these tools can help you nearly double your donations! 


How will the Community Foundation of Louisville promote Give for Good Louisville across the community?

The Community Foundation of Louisville will support organizations by offering online resources in the Resource Toolkit and a series of live Trainings and Webinars leading up to the giving day to teach about giving day best practices. The Community Foundation will also be marketing Give for Good Louisville to a broad audience (over 86.2 million in 2021), utilizing advertising and media partners to promote the giving day in September.

Additionally, the Community Foundation promotes Give for Good Louisville to its fundholders and other philanthropic friends of the Foundation through its website, phone calls, electronic communications, print, radio, TV, and social media channels, garnering millions of print and online impressions.

Last year, we utilized the promotional power of social media influencers and trended on social media all day. Follow the hashtag #GiveForGoodLou to stay connected to the online activity.


What is state charitable solicitation registration?

Organizations are held to a high standard of government regulation and public scrutiny. And that is with good reason! Eligible 501(c) organizations are exempt from federal corporate taxes and have access to public funding. These benefits are not typically available to for-profit businesses, so laws are in place to protect the public and ensure nonprofits do not abuse their financial advantages. The IRS and states all have requirements for nonprofits. 


When I check the box on GiveGab to declare state charitable solicitation registration compliance with the Kentucky Attorney General, what am I attesting to?

When you check the box you are “attesting” (defined as "declaring that something exists or is the case"), meaning that you agree that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform. Note that this is different than the Kentucky Secretary of State registration. If it is later discovered that you are not in compliance, you will be removed from the giving day and forfeit your participation fee and any funds raised.


Do you have additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you:


Why do you require the last four digits of the administrator's Social Security number and date of birth for donation payouts?

GiveGab is an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations and must abide by the compliance laws that are part of the Patriot Act. Under these laws, GiveGab must verify that administrators are who they say they are and an authorized agent of the organization. Collecting this information helps us streamline donation processing and payouts with the payment processor (Stripe) and the financial institutions that they work with.

More importantly, we have a duty to our users that when they choose to support a cause with a monetary gift, that money is going where they expect it to go. You can read a full explanation here, including how this information is stored.


How much of each donation will go to our organization?

GiveGab retains a 2% campaign management fee from all donations on the giving day. Credit Card processing fees are an additional 2.5% + $0.30 for (MasterCard, Visa, Discover, and American Express). Users can also make a gift using their ACH checking account. Donations of $100 or more are eligible for ACH transfer and will incur a $3 flat fee in addition to the 2% campaign management fee. Please note that the Community Foundation of Louisville does not receive any of these fees and that 100% of donations are tax-deductible for the donor.

Donors may opt to cover the GiveGab fees before completing their transaction. Data shows that most donors elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the organization receiving the funds.

Before finalizing their transaction, donors will also be given the option to “Thank the Host” by making a contribution to the Community Foundation of Louisville. These donations help cover the operational costs for Give for Good Louisville (ex., Advertising, trainings, events, etc.).

Any donations processed outside of the Give for Good Louisville donation period through GiveGab.com, or subsequent recurring gifts are subject to transaction fees outlined on the GiveGab.com pricing page.


When will my organization receive the donations?

Organizations will receive all online donations, less any uncovered processing fees, in 5 business days via direct deposit as long as the organization’s bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure. All offline donations received through Community Foundation donor funds, plus bonus and incentive funds earned, are expected to be distributed via direct deposit no later than the end of October 2022.


How can my organization access its donor data?

All organizations that participate in Give for Good Louisville will be able to access and download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information (unless the donor has elected to remain anonymous). Check out this helpful support article here.


Who is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a portfolio of simple and easy-to-use products that allow organizations to function in a streamlined manner.

Donors & Fundraisers FAQ

Why give on September 15, 2022, during Give for Good Louisville?

Give for Good Louisville gives us the chance to unite for the common good as we celebrate and support local organizations that provide vital resources to communities across Kentuckiana. What makes the giving day so exciting is that your gifts of $10 or more could potentially be doubled by a dollar-for-dollar matching gift or randomly boosted by $1,000-$20,000 by one of our generous partners. 

In 2021, the Community Foundation of Louisville raised $375,000 in matching funds, prizes, and incentives for the organizations participating in Give for Good Louisville. 


What are the organizations on GiveForGoodLouisville.org?

Each year, approximately 500-600 organizations serving Kentuckiana are represented on GiveForGoodLouisville.org. The following types of organizations are qualified to participate:

  • 501(c)3 Public Charity, including Section 509(a)(1), 509(a)(2), 509(a)(3) Type I & Type II

  • Operate under the fiscal sponsorship of an organization type listed above

  • Private Operating Foundations

  • War Veterans’ Organization under 501(c)19 & 501(c)23 with a 90% war veteran membership rating

  • Church / Religious Institution or Governmental Unit


Why should I give through Give for Good Louisville as opposed to giving directly to the agency?

  1. AMPLIFY MISSION WORK - Each year, the Community Foundation hosts the giving day to amplify and raise awareness for participating organizations. Thanks to the extensive coverage by our media partners as well as individuals promoting the giving day online with the hashtag #GiveForGoodLou, our community can learn about the important work being done every day by local organizations.

  2. INCREASE CAPACITY - Give for Good Louisville exists to support, equip, and serve local organizations by providing free trainings, fundraising tools, best practices, and other resources to help raise money and gain new supporters. The goal is to increase an organization’s capacity (i.e., staffing, services, products, etc.) by equipping them with the tools they need to fulfill their important missions.

  3. YEAR-ROUND SUPPORT - By partnering with the GiveGab platform, the Foundation is providing access to year-round online fundraising pages, which provides organizations with an online donation system with a variety of easy-to-use fundraising features. It also gives participating organizations the opportunity to engage their Give for Good Louisville donors all year long with a platform that provides a great user experience for donors.

  4. LEVERAGING PRIZES - Last year, Give for Good Louisville provided $375,000 in prizes, matches, and incentive funds for organizations that participated in our community’s biggest day of local giving. For organizations with smaller annual budgets, additional prize money can be a game-changer! Plus, the prize pool energizes donors to give during the giving day for a chance to have their donations randomly boosted by thousands of dollars.

  5. COMMUNITY COLLABORATION - Giving is contagious and by creating an entire event dedicated to supporting our local organizations via social sharing, we can come together as a community and encourage our friends and family to give to the causes we love the most. It is also a great way to discover new organizations with 93% of organizations acquiring new donors through Give for Good Louisville in 2021. 


Who can donate?

Any individual, business, foundation, or organization with a credit card (American Express, Discover, MasterCard, and Visa), a computer or other mobile-enabled device (i.e., a computer, iPad, or smartphone), and access to the Internet may donate via GiveForGoodLouisville.org. Donations through the Give for Good Louisville online portal to charitable organizations are tax-deductible and cannot be refunded.


How will I be able to search for and donate to a participating organization?

Donors will be able to search for an organization by name, category, or location here, or discover new organizations through the causes they are passionate about here.


What if my preferred organization is not listed?

You can directly contact the organization to make sure they are aware of Give for Good Louisville or you can send an email to info@giveforgoodlouisville.org to request that we contact them. Organizations may register at GiveForGoodLouisville.org from June 1 to June 30, 2022, or during a late registration period from July 1 to August 4, 2022 (the registration fees are doubled during this time).


If I am a Community Foundation of Louisville fundholder, how can I make a gift?

Community Foundation of Louisville fundholders can use their funds at the Foundation to participate in Give for Good Louisville. Fundholders will be encouraged to designate grants to participating organizations from August 15 to September 15, 2022, by using a link which can be accessed when logged into their online donor portal.


What is considered an eligible gift?

Gifts may be made online at GiveForGoodLouisville.org via credit and debit card, ACH transfer, or through Apple Pay. Gifts by check, cash, or stock cannot be accepted as a part of this event. Also, any donations made to participating organizations through social platforms such as Facebook will not be counted towards the giving day totals. Give for Good Louisville is designed to generate new support, not to pay off existing pledges. Donations may not be used to pay for anything that might be perceived as a tangible benefit to the donor – including dinner tickets, membership fees, golf fees, admission tickets, or other gifts. All gifts are tax-deductible, irrevocable, and for the unrestricted use of the nonprofits.


Is there a minimum donation amount?

The minimum donation on GiveForGoodLouisville.org is $10. 

For Community Foundation of Louisville fundholders only, the minimum donation is $100.


Can I give to more than one organization?

Yes! You can choose up to 10 organizations to support with each transaction. Only organizations that have registered to participate may receive gifts through GiveForGoodLouisville.org.


Can I make donations via a mobile device?

 

Yes! Simply visit www.GiveForGoodLouisville.org on your mobile device to make a gift.


Can I make a monthly or quarterly donation?

Yes! The recurring donation feature allows donors to make automated, online donations to an organization on a regular schedule. You can set this up during your payment process.


Can I decide how an organization should use their gifts?

No. Give for Good Louisville gifts are considered unrestricted gifts to the organization.


Who will receive my contact information?

 

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.

 

You do have the option to make your donation and/or your name anonymously during Give for Good Louisville. Anonymous donations will be displayed as "Anonymous" on the organization's page. The organization will receive your name and email address, but they will be notified that you have chosen to remain publicly anonymous.


Do I need to create an account with GiveGab?

No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, following the charities you support, and engaging in future volunteering and fundraising opportunities. Your tax receipt will be emailed immediately upon processing your online donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


What is the Give for Good Louisville prize pool?

The Give for Good Louisville prize pool consists of hundreds of thousands of dollars raised by the Community Foundation of Louisville for participating organizations in partnership with local companies, foundations, and individuals. The goals of the prize pool aim to motivate our community to donate during the giving day for a chance that their gifts may be randomly boosted by thousands of dollars, fund prizes for participating organizations to access throughout the giving day, and provide critical matching dollars that inspire donors to increase their giving.


Learn more about what prizes are available during Give for Good Louisville 2022 on our Prizes page.


When does a gift count towards a prize?


All gifts made online at GiveForGoodLouisville.org on September 15, 2022, from 12 AM to 11:59 PM are eligible for prizes, incentives, and matching gifts.


Please note: Online gifts from September 12 to 14, 2022, and offline gifts by the Community Foundation of Louisville fundholders will count towards the Gift Challenge (formerly known as the Bonus Pool) and Grand Prizes, but are not eligible for matching gifts, donation boosts, Golden Tickets, Power Prizes, or time-based strategic prizes. Gifts made online on September 16, 2022 are not eligible for prizes, incentives, or matching gifts.


Is my donation safe and secure?

Yes! GiveGab is the hosting platform for Give for Good Louisville and uses a PCI Level I compliant payment service to ensure that all financial data is secure. Learn more about Stripe’s security precautions here and more about PCI compliance here.


Is my donation 100% tax-deductible?

Yes!


How will I get a tax receipt for my donations?

Upon check out, you will receive an immediate thank you and receipt for your charitable contribution(s) via email, which you should print out for your tax purposes. By selecting a specific organization to receive your donation, your donation is restricted to that organization and will not be given to another organization. Your donation made at GiveForGoodLouisville.org will be directly deposited to the organization within five business days.


How will I be recognized as a donor?

In addition to receiving an immediate thank you email, you may choose to display your name upon check out in a scrolling feature on your chosen organization's profile via GiveForGoodLouisville.org. 

You can also decide to make an anonymous donation if you prefer. Anonymous donors will receive a thank you and receipt via email from GiveForGoodLouisville.org.


How will a donation be reported on my credit card statement?

The statement will show a charge and name for each organization that a donor has made a gift to using their credit card.


How much of my donation goes to the organization?

GiveGab retains a 2% campaign management fee from all donations on the giving day. Credit Card processing fees are an additional 2.5% + $0.30 for (MasterCard, Visa, Discover, and American Express). Users also have the ability to make a gift using their ACH checking account. Donations of $100 or more are eligible for ACH transfer and will incur a $3 flat fee in addition to the 2% campaign management fee. The Community Foundation of Louisville does not receive any of these fees. 100% of all donations are tax-deductible for the donor.

Donors may opt to cover the GiveGab fees before completing their transaction. Data shows that a majority of donors (93% per GiveGab) elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the nonprofit receiving the funds.

Before finalizing their transaction, donors will also be given the option to “Thank the Host” by making a contribution to the Community Foundation of Louisville. Any gift amount, no matter the size, is greatly appreciated as these donations help the Foundation cover the operational costs for Give for Good Louisville (ex., Advertising, trainings, events, etc.).

Any donations processed outside of the Give for Good Louisville donation period through GiveGab.com, or subsequent recurring donations are subject to transaction fees outlined on the GiveGab.com pricing page: http://info.givegab.com/pricing.


Can I get a refund?

We, unfortunately, are not able to refund donations. Please contact us at customersuccess@givegab.com.


What is a Fundraising Champion?

A Fundraising Champion is a peer-to-peer fundraiser who rallies around an organization's cause to fundraise on its behalf. Individuals and businesses can set up a Fundraising Champion profile for the causes important to them. You can choose one organization to support or many. You pick your own fundraising goal for a chosen organization and accept donations on your fundraising page on GiveForGoodLouisville.org. All fundraisers must register and complete an online fundraising page. You can get started on our Get Involved page.


Can I add a donate button on Facebook for my Give for Good Louisville Fundraiser?

While we recommend promoting your Give for Good Louisville fundraiser across your social channels, we do not recommend “adding a donate button” or “creating a fundraiser” with Facebook for the giving day. Using the ‘donate’ button through Facebook does NOT link to your fundraiser page on GiveForGoodLouisville.org and does not count toward your chosen organization’s Give for Good total or goals. Additionally, we cannot track donations made through Facebook and they do not count toward the Give for Good Louisville campaign for prizes, incentives, and matches.


My company is listed as a Business Fundraiser. What does that mean?

Your company is encouraging you to give local during Give for Good Louisville and is competing to win the title of most generous business in Kentuckiana! So be sure to select them as your employer when you check out. 


Can my business become a Business Fundraiser?

Yes! Companies can support local organizations by encouraging their employees to give generously to the causes they care about the most. Your colleagues will identify themselves when they make their donations at GiveForGoodLouisville.org. 

Last year, Churchill Downs and Derby City Gaming won the title of the most generous business in Kentuckiana by raising over $19,000 in one day through their business fundraiser. See who takes the title this year by signing up via info@giveforgoodlouisville.org.

More Information on Business Fundraisers can be found here.


What is a cause marketing fundraising campaign?

A cause marketing fundraising campaign is ideal for restaurants, retailers, or service businesses. It allows you to raise awareness about the issues that your business cares about in our community, and your team members get inspired about working for a company that gives back while your customers feel great knowing that their purchase supports a cause beyond themselves.


What are some examples of a cause marketing fundraising campaign?

The most common types of cause marketing fundraising campaigns include designating a percentage or dollar amount of each product or service sold during a predetermined time frame to be donated or asking consumers to support your campaign by rounding the change at the register or at check out.


Who do I contact if I have more questions?

For technical support during Give for Good Louisville, please use the blue chat bubble on the bottom right-hand corner of your screen or email customersuccess@givegab.org. Someone from the GiveGab Customer Success Team will be there to answer questions on weekdays from 9 AM to 5 PM ET.