FAQ


Nonprofit FAQ

NONPROFIT RULES, ELIGIBILITY, AND BASIC INFORMATION


Q. What is Give For Good Louisville?

Give For Good Louisville is an online giving day hosted by the Community Foundation of Louisville and created to support the nonprofits doing great work in our community. Previously known as Give Local Louisville, Give For Good Louisville is our community’s biggest day of local giving – and it’s going to be even better in 2017! With a fresh new look and name, the Community Foundation wants everyone to tap into their potential to be a force for good. When we come together with gifts big and small, we can change the world around us. That’s what Give For Good Louisville is all about. Join us September 14, 2017!


Q. When is Give For Good Louisville?

Give For Good Louisville is on Thursday, September 14, 2017 from 12:00 AM - 11:59 PM.


Q. Who can register?

Any IRS approved 501(c)(3) public charity that is located in Jefferson, Oldham, Shelby, Spencer and Bullitt Counties in Kentucky and Clark, Floyd and Harrison Counties in Indiana may participate. Additionally, if your organization is headquartered in another county, but the majority of your work takes place in the eight-county area, you are eligible to participate. Schools and churches with proper IRS documentation or a federal ID number are eligible to participate. Programs or projects that have a fiscal sponsor may participate but must register as a program of their 501(c)(3) fiscal sponsor. All 509(a)(3) supporting organizations must state their designation (type I, II, or III) upon registration. Please note: private non-operating foundations are unable to participate in Give For Good Louisville.

In addition, your organization needs to be registered as a charitable organization with the Kentucky Attorney General's office in order to participate in Give For Good Louisville, regardless if you are based in Kentucky or Indiana. To learn more about your registration status with the Kentucky Attorney General's office, please visit this resources page on GiveGab or the Kentucky Attorney General's website.

Nonprofits must register by July 14, 2017 and be approved in order to participate on September 14, 2017.


Q. When can nonprofits register?

Nonprofit registration is open June 1, 2017 - July 14, 2017.


Q. Is there a fee for nonprofits to participate?

This year there will be a participation fee of $50 for all nonprofits. This fee helps to support the efforts required to conduct a community-wide event of this scale including all of the improvements that come with the new platform; expanded training opportunities; securing sponsorships that fund our bonus and incentive prizes; providing extensive media exposure; and supporting the nonprofit rally at 4th Street Live. Sign up by June 30 and save 50% of the participation fee. All nonprofits wishing to participate must pay the fee with a credit card during the registration phase.


Q. Where can I receive updates about Give For Good Louisville?

Since Give For Good Louisville is an online event we encourage nonprofits to frequently visit the Nonprofit Resources section of www.giveforgoodlouisville.org. Additionally, we will communicate via email, so be sure the person who is primarily responsible for your organization’s giving day event is listed as the contact. We will also publicize exciting announcements via our our social network. Follow us at:

https://twitter.com/cflouisville

https://www.facebook.com/cflouisville

https://www.instagram.com/cflouisville


Q. Why should my organization participate?

Give For Good Louisville is a great way to boost your organization’s fundraising efforts. Give For Good Louisville provides eligible nonprofits the opportunity to reach new donors and provides the type of visibility that only this type of community-wide initiative can generate. To make the most of these efforts your organization should ensure that its profile is up-to-date on the site well ahead of Give For Good Louisville and is custom-branded to tell its unique story. The Community Foundation of Louisville, GiveGab and our new partner for nonprofit support, the Center for Nonprofit Excellence, will help your organization make the most of the day. This year, will include new features like peer-to-peer fundraising, faster turnaround of online gifts to nonprofits, expanded training opportunities and an improved online experience for donors and nonprofits alike. Of course, prizes and incentives provided by our generous sponsors will attract donors and new dollars on this special day.


Q. Is Give For Good Louisville right for all nonprofits?

Only your organization can determine if this online giving event is right for you. It will take dedicated staff time to make the most of Give For Good Louisville; the dollars do not raise themselves! If you don’t have someone who can dedicate time to this effort, or if the timing is not ideal for your organization – maybe your major annual fundraiser takes place a week before or after – Give For Good might not be a good option for your nonprofit.


Q. How will the Community Foundation of Louisville promote Give Local Louisville across the community?

The Community Foundation of Louisville works hard to secure in-kind media, including billboards, radio and tv spots, and printed advertisements. Last year, we trended on social media all day and generated tens of millions of impressions for the giving day. Promotion for Give For Good Louisville 2017 will begin in May and will continue through the event in September. Additionally, the Community Foundation promotes Give For Good Louisville to its donors and other philanthropic friends of the foundation through its website, direct mail, electronic communications, and social media channels. Follow the hashtag #GiveForGoodLou.


Q. How do I register my nonprofit to participate?

Search for your organization by name or EIN here (link will be added when registration opens June 1). If you do not see your organization listed, you will have the opportunity to create your organization’s profile.


Q. What is our new platform, GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management.


Q. What is the deadline to ensure my organization’s participation in Give For Good Louisville?

The deadline for nonprofits to register for Give For Good Louisville is July 14, 2017.


Q.Why do you require the last four digits of the nonprofit administrator's Social Security number and date of birth for a nonprofit's donation payouts?

Give Gab is an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations, and they fall under certain regulations, in particular, for US based organizations, they are required to abide by the compliance laws that are part of the Patriot Act.

In short, Give Gab needs to verify that the individual who is signing up an organization to collect donations, is who they say they are and is authorized to do so. And, we need to verify that the organization is a legitimately registered corporation.

Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that they work with.

More importantly, we have a duty to our users that when they choose to support a cause with a monetary gift, that money is going where they expect it to go! You can read a full explanation here, including how this information is stored.


Q. Can more than one person claim administrative access on our organization’s page?

Yes, pending approval from existing administrators. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.


Q. How much of the donation will go to our organization?

GiveGab retains a 2% campaign management fee from all donations on the giving day, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for Non-American Express (MasterCard, Visa, and Discover) and 3.5% + $0.30 for American Express. The Community Foundation of Louisville does not receive any of these fees. 100% of all donations are tax-deductible for the donor. This year we have the added ability to allow donors to cover the fees before finalizing their transaction. Data shows that a majority of donors (65% per GiveGab’s data) elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the nonprofit receiving the funds.


Q. When will we receive the donated funds?

Organizations will receive all online donations, less any uncovered processing fees, within 5 business days via direct deposit as long as bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure. All offline donations received through Community Foundation donor funds plus bonus and incentive funds earned will be mailed by October 14, 2017.


Q. How does an organization access its donor data?

All organizations that participate in Give For Good Louisville will be able to access and download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information (unless the donor has elected to remain anonymous).


Q. How can our organization be most successful with the Give For Good Louisville event?

Check out our Nonprofit Resources and participate in our trainings and webinars to make the most of your organization’s giving day experience.


Donor FAQ

Q. What is Give For Good Louisville?

Give For Good Louisville is an online giving day hosted by the Community Foundation of Louisville and created to support the nonprofits doing great work in our community. Previously known as Give Local Louisville, Give For Good Louisville is our community’s biggest day of local giving – and it’s going to be even better in 2017! With a fresh new look and name, the Community Foundation wants everyone to tap into their potential to be a force for good. When we come together with gifts big and small, we can change the world around us. That’s what Give For Good Louisville is all about. Join us September 14, 2017!


Q. When is Give For Good Louisville?

Give For Good Louisville is on Thursday, September 14, 2017 from 12:00 AM - 11:59 PM.


Q. Which organizations can participate?

Any IRS approved 501(c)(3) public charity that is located in Jefferson, Oldham, Shelby, Spencer and Bullitt Counties in Kentucky and Clark, Floyd and Harrison Counties in Indiana may participate. Additionally, if your organization is headquartered in another county, but the majority of your work takes place in the eight-county area, you are eligible to participate. Schools and churches that have the proper IRS documentation are eligible to participate. And programs or projects that have a fiscal sponsor may participate but must register as a program of their 501(c)(3) fiscal sponsor. Nonprofits must register by July 14, 2017 and be approved in order to participate on September 14, 2017.


Q. Who can donate?

Any individual, business, foundation, or organization with a credit card (American Express, Discover, MasterCard and Visa), a computer or other mobile-enabled device (i.e., a computer, iPad, or smartphone), and access to the Internet may donate via giveforgoodlouisville.org. Donations through the Give For Good Louisville online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions on September 14, 2017 may be made via credit and debit card only. Community Foundation of Louisville fund holders can use their funds at the Foundation to participate in Give For Good Louisville through their MyFund account. Fund holders will be able to designate grants to a participating nonprofits through 3:00 p.m. on September 8.


Q. How will donors be able to search for and donate to a nonprofit?

Donors will be able to search for a nonprofit at www.giveforgoodlouisville.org. All participating nonprofits will be able to embed their Give For Good Louisville webpage on the homepage of their own website and push out to their constituents through social media and their other communication efforts.


Q. How will the Community Foundation of Louisville promote Give For Good Louisville to their donors?

The Community Foundation will promote Give For Good Louisville to its donors through an advertisement in its ForGood magazine, an insert in the donors' quarterly financial statements, direct mail, on its MyFund donor portal and regularly through its eNews and social media.


Q. If I am a Community Foundation of Louisville fund holder, how can I make a gift?

Community Foundation of Louisville fund holders can use their funds at the Foundation to participate in Give For Good Louisville through their MyFund account. Fund holders will be able to designate grants to a participating nonprofits through 3:00 p.m. on September 8.


Q. What is considered an eligible gift?

On September 14, 2017, only gifts made online with a credit card will be accepted. Gifts by check, cash, or stock cannot be accepted as a part of this event. Give For Good Louisville is designed to generate new support, not to pay off existing pledges. Donations may not be used to pay for anything that might be perceived as a material benefit to the donor – including dinner tickets, membership fees, golf fees, admission tickets, or other gifts. All gifts are tax deductible, irrevocable, and for the unrestricted use of the nonprofits.


Q. Is there a minimum or maximum credit card gift?

The minimum donation is $10. The maximum gift will be determined by the donor’s credit card limit.


Q. Are gifts tax deductible?

All gifts are tax deductible and will be for the unrestricted use by the recipient organization.


Q. What is our new platform GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Q. How will donations be distributed?

Each donation made to a participating nonprofit will be disbursed directly from GiveGab’s payment processor, Stripe, via direct deposit within 3 business days. All offline donations received through Community Foundation donor funds plus bonus, prize and incentive funds earned will be mailed to the nonprofits by October 14, 2017.


Q. How will a donation be reported on the donor’s credit card statement?

The statement will show a charge for each organization to which a donation was made. It will show GiveGab-[organization name].


Q. How much of my donation goes to the nonprofit?

GiveGab retains a 2% campaign management fee from all donations on the giving day, capped at $20 per donation. Credit Card processing fees are an additional 2.2% + $0.30 for Non-American Express (MasterCard, Visa, and Discover) and 3.5% + $0.30 for American Express. 100% of all donations are tax-deductible for the donor. Donors may elect to cover these fees before completing their transaction. Data shows that a majority of donors (65% per GiveGab’s data) elect to do this to ensure that 100% of the online charitable gift goes to the recipient organization. All donations are final and cannot be refunded.


Q. Can donors designate how a nonprofit uses their gifts?

Give For Good Louisville gifts are considered unrestricted gifts to the nonprofit.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.

You have the option to make your donation anonymous. Anonymous donations will be displayed as "Anonymous." on the organization's page.


Q. Do I need to create an account with GiveGab?

No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donation opportunities. Your tax receipt is emailed immediately upon processing your donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit www.giveforgoodlouisville.org on your mobile device.


Q. What if my preferred organization is not listed?

You can directly contact the organization to make sure they are aware of Give For Good Louisville or you can send an email to info@giveforgoodlouisville.org to request that we contact them. Nonprofits must register by July 14, 2017.


Who can I contact if I have additional questions?

Click the chat bubble for immediate support or email info@giveforgoodlouisville.org.