FAQ

Nonprofit FAQ


Q. What is Give For Good Louisville ?

Hosted by the Community Foundation of Louisville, Give For Good Louisville is our community's biggest day of local giving! For 24-hours, our community comes together with gifts big and small to give back to the nonprofits which are helping change the world around us. The Community Foundation invites everyone to tap into their potential to be a force for good when this year's giving day returns on September 12, 2019!


Q. When is Give For Good Louisville?

Give For Good Louisville is on Thursday, September 12, 2019, from 12:00 AM - 11:59 PM.


Q. When can nonprofits register?

Nonprofit registration is open 5 AM June 3, 2019 - 5 PM July 3, 2019.



Q. Who can register?

Only IRS approved 501(c)(3) public charities located in Jefferson, Oldham, Shelby, Spencer and Bullitt Counties in Kentucky and Clark, Floyd and Harrison Counties in Indiana may participate. If your organization is headquartered in another county, but a significant amount of your work takes place in the eight-county area, you are eligible to participate; however, you will be asked to provide additional documentation. Schools and churches with proper IRS documentation or a federal tax identification number/Employer Identification Number are eligible to participate. Programs or projects that have a fiscal sponsor may participate, but must register as a program of their 501(c)(3) fiscal sponsor, provide the sponsor’s EIN, and provide proof of the relationship.

All 509(a)(3) supporting organizations must state their designation (type I, II, or III) upon registration - you may be required to provide additional documentation in order to participate. Please note: private non-operating foundations are unable to participate in Give For Good Louisville.

In order to participate in Give For Good Louisville, your organization needs to be registered as a charitable organization with the Kentucky Attorney General's office, regardless of whether you are based in Kentucky or Indiana. This registration must be completed annually and is different from the Secretary of State registration. During nonprofit registration, you will be required to attest that your organization is in compliance with the Attorney General by checking a box. If it is later discovered that you are not in compliance, you will be removed from the giving day and forfeit your participation fee and any funds raised.

To learn more about your registration status with the Kentucky Attorney General's office, please visit this resources page on GiveGab’s website or the Kentucky Attorney General's website. Please contact the Kentucky Attorney General’s office with any questions.

Nonprofits must register by 5 PM on July 3, 2019, and be approved in order to participate on September 12, 2019.


Q. Is Give For Good Louisville right for all nonprofits?

Only your organization can determine if this online giving event is right for you. It will take dedicated staff time to make the most of Give For Good Louisville; the dollars do not raise themselves! To make the most of Give For Good Louisville, you need to make sure your organization has someone who can dedicate their time to this effort, donors and staff who are comfortable working in an online environment, and that timing does not conflict with other organization initiatives.


Q. Is there a fee for nonprofits to participate?

Yes. This year there will be a tiered fee structure based on the size of your nonprofit.

Micro and Small Organizations ($250k and under): $25
Medium Organizations ($251k - $1.5M): $50
Large Organizations (over $1.5M): $75
Your organization should be categorized based on your "Total Revenue" box on your 990.

The registration fee helps to support the efforts required to conduct a community-wide event of this scale, including: the superior user experience provided on the GiveGab platform; the toolkit and training opportunities; securing sponsorship opportunities that fund our bonus and incentive prizes; providing extensive media exposure; and supporting and in-person giving day event.

All nonprofits wishing to participate must pay the fee with a credit card during the registration phase. We cannot accept any other form of payment.


Q. How do I register my nonprofit to participate?

Search for your organization by name or EIN here. If you do not see your organization listed, you will select the “Add My Organization” button to begin following the steps to create an account and profile for your organization. For more help registering your nonprofit, check out the support article here.


Q. How do I access my organization's page from last year if I am a new administrator?

If you’re having trouble accessing your organization’s page as the new administrator, please write in to our Customer Success team via the blue chat bubble or customersuccess@givegab.com so we can help you gain access right away!


Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance with the Kentucky Attorney General, what am I attesting to?

When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform. Note, this is different than the Kentucky Secretary of State registration. If it is later discovered that you are not in compliance, you will be removed from the giving day and forfeit your participation fee and any funds raised.


Q. Do you have additional resources to reference about state charitable solicitation registration?

Yes! Here are a few more resources from Harbor Compliance to help you:


Q. Why do you require the last four digits of the nonprofit administrator's Social Security number and date of birth for a nonprofit's donation payouts?

GiveGab is an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations and are required to abide by the compliance laws that are part of the Patriot Act.

Under these laws, GiveGab must verify that nonprofit administrators are who they say they are and an authorized agent of the nonprofit.

Collecting this information helps us streamline donation processing and payouts with the payment processor (Stripe) and the financial institutions that they work with.

More importantly, we have a duty to our users that when they choose to support a cause with a monetary gift, that money is going where they expect it to go. You can read a full explanation here, including how this information is stored.


Q. Can more than one person claim administrative access on our organization's page?

Yes; however, they must be approved by an existing administrator. All administrators will need to create profiles on GiveGab. Every person who has administrative access will receive emails about updates to their page.

It is important that all contacts who are responsible for actions related to the giving day are added as administrators so key deadlines aren’t missed.


Q. How does my nonprofit transfer our profile information from last year?

Once your organization completes the registration form for Give For Good Louisville 2019, you’ll be directed to GiveGab to create your profile. Before accessing your dashboard, you’ll be asked whether you’d like to copy your profile over from last year. Click the “Copy My Profile” button to do so. You should review and edit your profile once it’s been carried over, so it’s up-to-date for 2019. Should you not wish to copy your profile, you can easily opt out and start from scratch. For help copying your profile over from last year, check out our support article here.


Q. How much of each donation will go to our organization?

GiveGab retains a 2% campaign management fee from all donations on the giving day. Credit Card processing fees are an additional 2.2% + $0.30 for (MasterCard, Visa, Discover, and American Express). Users also have the ability to make a gift using their ACH checking account. Donations of $100 or more are eligible for ACH transfer and will incur a $3 flat fee in addition to the 2% campaign management fee. The Community Foundation of Louisville does not receive any of these fees. 100% of all donations are tax-deductible for the donor. Donors may opt to cover the fees before finalizing their transaction. Data shows that a majority of donors (65% per GiveGab’s data) elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the nonprofit receiving the funds.


Q. When will we receive the donated funds?

Organizations will receive all online donations, less any uncovered processing fees, in 5 business days via direct deposit as long as the organization’s bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure. All offline donations received through Community Foundation donor funds, plus bonus and incentive funds earned, will be distributed by October 11, 2019 at the latest.


Q. How can our organization access our donor data?

All organizations that participate in Give For Good Louisville will be able to access and download a .CSV file of their donations via their administrative dashboard on GiveGab. The report is updated in real-time and will include the donation payout date for bank account reconciliation, donation information (including a breakdown of the fees), and the donor's name and contact information (unless the donor has elected to remain anonymous).


Q. Where can I receive updates about Give For Good Louisville?

Since Give For Good Louisville is an online event, we encourage nonprofits to frequently visit the resources available on www.giveforgoodlouisville.org. Additionally, we will communicate via email, so be sure the person(s) primarily responsible for your organization’s giving day event is listed as the contact. We will also publicize exciting announcements via our our social network. Follow us at:

https://twitter.com/cflouisville

https://www.facebook.com/cflouisville

https://www.instagram.com/cflouisville

We also invite giving day leaders to join the Give For Good Louisville Group on Facebook via the Community Foundation of Louisville’s Facebook page (under the “groups” tab) to stay up-to-date with information about the day and to share tips with each other.


Q. How can our organization be most successful with the Give For Good Louisville event?

Check out our Nonprofit Toolkit and participate in our Trainings and Webinars to make the most of your organization’s giving day experience - these tools can help you nearly double your donations!


Q. How will the Community Foundation of Louisville promote Give For Good Louisville across the community?

The Community Foundation of Louisville works hard to secure in-kind media, including billboards, radio and TV spots, and printed advertisements. Additionally, the Community Foundation promotes Give For Good Louisville to its donors and other philanthropic friends of the Foundation through its website, direct mail, electronic communications, and social media channels. Last year, we trended on social media all day and generated millions of impressions for the giving day. Promotional efforts for Give For Good Louisville 2019 will begin in May and will continue through the event in September. Follow the hashtag #GiveForGoodLou to stay connected to the online activity.


Q. Who is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner.


Donor FAQ


Q. What is Give For Good Louisville?

Hosted by the Community Foundation of Louisville, Give For Good Louisville is our community's biggest day of local giving! For 24-hours, our community comes together with gifts big and small to give back to the nonprofits which are helping change the world around us. The Community Foundation invites everyone to tap into their potential to be a force for good when this year's giving day returns on September 12, 2019!


Q. When is Give For Good Louisville?

Give For Good Louisville is on Thursday, September 12, 2019 from 12:00 AM - 11:59 PM.


Q. Which organizations can participate?

Only IRS approved 501(c)(3) public charities located in Jefferson, Oldham, Shelby, Spencer and Bullitt Counties in Kentucky and Clark, Floyd and Harrison Counties in Indiana may participate. Additionally, if an organization is headquartered in another county, but a significant amount of their work takes place in the eight-county area, they are eligible to participate, but will be asked to provide additional documentation. Schools and churches with proper IRS documentation or a federal identification number/EIN are eligible to participate. Programs or projects that have a fiscal sponsor may participate but must register as a program of their 501(c)(3) fiscal sponsor. All 509(a)(3) supporting organizations must state their designation (type I, II, or III) upon registration and may be asked to provide additional documentation. Please note: private non-operating foundations are unable to participate in Give For Good Louisville.


Q. Why should I give through Give For Good Louisville as opposed to giving directly to the agency?

  1. SPOTLIGHT ON NONPROFITS - Each year, the Community Foundation pulls their resources to spotlight and raise awareness for the local nonprofit sector. By coming together as one community, we are able to leverage our resources to promote the good work of our community’s nonprofits.
  2. SUPPORT - Give For Good Louisville exists to support, equip, and serve the local nonprofit community by providing trainings, fundraising tools, best practices, and other resources to help them raise money. Our goal is to equip every organization with the tools they need to fulfill their important missions.
  3. YEAR-ROUND TOOLS - By partnering with the GiveGab platform, the Foundation is providing access to year-round online fundraising pages, which provides nonprofits with an online donation system with peer-to-peer fundraising and robust features. It also gives all nonprofits the opportunity to engage their Give For Good Louisville donors all year long with a platform that provides a great user experience that makes giving fun and easy.
  4. LEVERAGE - Last year, Give For Good Louisville provided over $340,000 in bonus & prize pool funds for organizations that participated in the biggest day of local giving. This money was spread among the different size participants and enabled agencies to maximize their efforts! For organizations of all sizes, prize money can be a game changer.
  5. COMMUNITY & FRIENDLY COMPETITION - Giving is contagious and by creating an entire event dedicated to supporting our nonprofits via social sharing, we can come together as a community and encourage our friends and family to give to the causes we love the most. According to our nonprofit survey, in 2018, 76% of respondents reported acquiring new donors through the giving day. With so many nonprofits to discover, there’s something for everyone! In fact, 32% of respondents to our donor survey reported supporting organizations for the first time through Give For Good Louisville.

Q. Who can donate?

Any individual, business, foundation, or organization with a credit card (American Express, Discover, MasterCard, and Visa), a computer or other mobile-enabled device (i.e., a computer, iPad, or smartphone), and access to the Internet may donate via giveforgoodlouisville.org. Donations through the Give For Good Louisville online portal to charitable nonprofit organizations are tax-deductible and cannot be refunded. Contributions on September 12, 2019, may be made via credit and debit card only. Community Foundation of Louisville fund holders can use their funds at the Foundation to participate in Give For Good Louisville. Fund holders will be able to designate grants to participating nonprofits August 1 through 5:00 p.m. on September 8 by using a link which can be accessed when logged into their online donor portal.


Q. How will donors be able to search for and donate to a nonprofit?

Donors will be able to search for a nonprofit at www.giveforgoodlouisville.org by name, category, or location.


Q. If I am a Community Foundation of Louisville fund holder, how can I make a gift?

Community Foundation of Louisville fund holders can use their funds at the Foundation to participate in Give For Good Louisville. Fund holders will be able to designate grants to participating nonprofits August 1 through 5:00 p.m. on September 8 by using a link which can be accessed when logged into their online donor portal.


Q. What is considered an eligible gift?

Gifts made online with a credit card on September 12, 2019 will be accepted. Gifts by check, cash, or stock cannot be accepted as a part of this event. Give For Good Louisville is designed to generate new support, not to pay off existing pledges. Donations may not be used to pay for anything that might be perceived as a tangible benefit to the donor – including dinner tickets, membership fees, golf fees, admission tickets, or other gifts. All gifts are tax deductible, irrevocable, and for the unrestricted use of the nonprofits.


Q. Is there a minimum or maximum credit card gift?

The minimum donation is $10. The maximum gift will be determined by the donor’s credit card limit. Any donor that anticipates making large credit card donations during the giving day should contact their credit card company for pre-authorization.


Q. Are gifts tax deductible?

All gifts are tax deductible and will be for the unrestricted use by the recipient organization.


Q. How will donations be distributed?

Each online donation made to a participating nonprofit will be disbursed directly from GiveGab’s payment processor, Stripe, via direct deposit in 5 business days. All offline donations received through Community Foundation donor funds plus bonus, prize and incentive funds earned, will distributed to nonprofits no later than October 11, 2019.


Q. How will a donation be reported on the donor's credit card statement?

The statement will show a charge for each organization that the donor supported. It will show the name of the organization that was donated to.


Q. How much of my donation goes to the nonprofit?

GiveGab retains a 2% campaign management fee from all donations on the giving day. Credit Card processing fees are an additional 2.2% + $0.30 for (MasterCard, Visa, Discover, and American Express). Users also have the ability to make a gift using their ACH checking account. Donations of $100 or more are eligible for ACH transfer and will incur a $3 flat fee in addition to the 2% campaign management fee. The Community Foundation of Louisville does not receive any of these fees. 100% of all donations are tax-deductible for the donor. Donors may opt to cover the fees before finalizing their transaction. Data shows that a majority of donors (65% per GiveGab’s data) elect to do this, but this is ultimately up to the donor. All online donations will be officially receipted for tax purposes automatically through GiveGab under the name of the nonprofit receiving the funds.


Q. Can donors designate how a nonprofit should use their gifts?

No. Give For Good Louisville gifts are considered unrestricted gifts to the nonprofit.


Q. Who will receive my contact information?

The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.

You do have the option to make your donation and/or your name anonymous during Give For Good Louisville. Anonymous donations will be displayed as "Anonymous" on the organization's page. The nonprofit will receive your name and email address, but they will be notified that you have chosen to remain publicly anonymous.


Q. Do I need to create an account with GiveGab?

No, you do not need to create an account to make a donation. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, following the charities you support, and engaging in future volunteering and fundraising opportunities. Your tax receipt will be emailed immediately upon processing your online donation. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.


Q. Can I make donations via a mobile device?

Yes! Simply visit www.giveforgoodlouisville.org on your mobile device.


Q. What if my preferred organization is not listed?

You can directly contact the organization to make sure they are aware of Give For Good Louisville or you can send an email to info@giveforgoodlouisville.org to request that we contact them. Nonprofits must register by July 3, 2019.


Q. Who is GiveGab?

GiveGab is an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently. GiveGab offers a full portfolio of simple and easy-to-use products that allow organizations to function in a more streamlined manner. Your profile on GiveGab is available 365 days a year for fundraising and volunteer management should you choose to use it beyond the giving day.